Privacy Policy

01

Information We Collect

What You Provide Directly

• Name, email address, phone number, and mailing address
• Payment details — processed via third-party providers; we do not store your full card information
• Passport or government ID (required for international expeditions)
• Health and fitness information such as medical conditions, dietary needs, or physical limitations — collected for your safety
• Any other data submitted through forms, bookings, or communications

What We Collect Automatically

• Device information: IP address, browser type, operating system
• Usage data: pages visited, time spent, referral sources
• Approximate location data derived from IP address
• Transactional data: booking history and payment records

From Third Parties

We may receive data from payment processors, analytics providers (e.g., Google Analytics), or travel affiliates to enhance our Services or verify your information. We do not knowingly collect data from children under 13 without parental consent.

02

How We Use Your Information

• Expedition logistics: Processing bookings, payments, and pre-departure preparation
• Communication: Updates, safety instructions, and expedition-related correspondence
• Legal obligations: Maintaining payment records, complying with tax law, and preventing fraud
• Service improvement: Analyzing how our website and Services perform
• Marketing: Sending emails or promotions — you can opt out at any time
• Content: Using photos or videos from trips for marketing, with your consent as outlined in our Terms & Conditions

03

Sharing Your Information

We do not sell, rent, or trade your personal data. We may share it only in the following limited situations:

• Service providers: Payment processors (PayPal, Stripe) and analytics platforms (Google, Facebook)
• Legal requirements: If obligated by court order or regulatory authority
• With your consent: If you specifically request that we share your information for a defined purpose

04

Cookies & Tracking

We use cookies and tracking technologies to understand how our site is used and to run more effective marketing. This includes:

• Google Analytics: Website traffic analysis and user behavior
• Facebook Pixel: Tracking site interactions for targeted advertising
• Other tools such as TikTok Pixel, LinkedIn Insights, or Pinterest Tag where applicable

How to Opt Out

• Adjust your browser settings to block or delete cookies
• Use privacy-focused extensions such as uBlock Origin or Ghostery
• Opt out via Google Ads Settings, Facebook Ad Preferences, or YourAdChoices

Where required by law (e.g., GDPR), we will request your consent before using non-essential cookies or tracking technologies.

05

Data Security &
Retention

We implement reasonable security measures to protect your data, including encrypted communications, password-protected storage systems, and access controls limiting data to authorized personnel only. No method of transmission over the internet is 100% secure — you share your data at your own risk.

How Long We Keep Your Data

When data is no longer needed, it is permanently deleted from secure servers or, where applicable, shredded. Deletion requests are processed within 30 days, except where retention is legally required.

06

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your information
• Request deletion or restriction of your data (subject to legal exceptions)
• Withdraw consent at any time for marketing or non-essential tracking

To exercise any of these rights, contact us at hello@man-uncharted.com. We will respond within 30 days as required by applicable law.

07

International Data Transfers

As expeditions take place worldwide, your data may be transferred to countries with different privacy laws. We use appropriate safeguards — including standard contractual clauses — to ensure your information remains protected regardless of where it is processed.

08

Children's Privacy

Our Services are not intended for anyone under 18. We do not knowingly collect data from minors. If we become aware that we have done so without guardian consent, we will delete it promptly.

09

Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be communicated via email or a notice on our website. Continued use of our Services after changes are posted constitutes your acceptance of the updated Policy.