We collect personal information to provide and improve our Services, including expedition bookings and marketing. This includes:

• Information You Provide Directly: Name, email address, phone number, mailing address, payment details (e.g., credit card information processed via third-party providers), passport or government ID details (for international expeditions), health and fitness information (e.g., medical conditions, dietary needs, or physical limitations for safety during activities), and any other data you submit through forms, bookings, newsletters, or communications.

• Automatically Collected Information: Device information (e.g., IP address, browser type, operating system), usage data (e.g., pages visited, time spent), location data (approximate, from IP), and transactional data (e.g., booking history).

• Information from Third Parties: Data from partners like payment processors, travel affiliates, or analytics providers (e.g., Google Analytics) to enhance Services or verify information.

We do not knowingly collect information from children under 13 without parental consent.

We use your information for legitimate business purposes, including:

• Processing bookings, payments, and expedition logistics. (Contractual Necessity)

• Communicating with you about your participation, updates, or safety instructions. (Appointment reminders, service updates)

• To Process Payments & Maintain Business Records (Legal Obligation)

• To Improve My Services & Website Performance (Legitimate Business Interest)

• Sending marketing emails or promotions (you can opt out at any time).

• Complying with legal obligations, preventing fraud, and ensuring safety during expeditions.

• Using photos or videos from trips for marketing (with your consent via T&C).

We do not sell, rent, or trade your personal data. However, we may share your data in the following limited situations:

• With Service Providers: Payment processors ([PayPal, Stripe]) and analytics/ad tracking platforms (Google, Facebook)

• When Required by Law: If legally obligated (e.g., court orders, regulatory authorities)

• With Your Explicit Consent: If you request that we share your information for a specific purpose

If we transfer data outside of your country (e.g., to U.S.-based service providers), we ensure that appropriate safeguards (e.g., Standard Contractual Clauses for the EU) are in place.

A. What Are Tracking Pixels & Cookies?

Tracking pixels and cookies are small pieces of code or data stored on your browser that allow me to:

• Track website traffic and user behavior

• Measure the effectiveness of marketing campaigns

• Show personalized advertisements on platforms like Facebook, Google, and Instagram

B. Types of Tracking Technologies Used

• Google Analytics: Helps analyze website traffic and user behavior

• Facebook Pixel: Tracks interactions on my website for targeted advertising

• Other Ad Tracking Tools (if applicable): Such as TikTok Pixel, LinkedIn Insights, or Pinterest Tag

C. Your Choices & How to Opt-Out

You can control or disable tracking technologies by:

• Adjusting your browser settings to block or delete cookies

• Using privacy-focused browser extensions (e.g., uBlock Origin, Ghostery)

• Opting out of targeted ads via Google Ads Settings, Facebook Ad Preferences, or industry-wide opt-out tools like YourAdChoices

Where required by law (e.g., GDPR, ePrivacy Directive), we will request your consent before using non-essential cookies or tracking pixels.

A. We implement reasonable security measures to protect your data:

• Secure, password-protected systems for storing data

• Encryption for sensitive communications and transactions

• Access control measures (only authorized personnel can access your data)

Despite these precautions, no method of transmission over the internet is 100% secure. You share your data at your own risk.

B. How Long We Retain Your Data

We only retain your personal data for as long as necessary to fulfill legal, tax, and business obligations. After this period, data will be securely deleted or anonymized.

• Client Records (Questionnaires) → Retained for 1 year after services end, unless a longer period is required for legal or tax purposes

• Payment & Financial Records → Retained for 7 years (to comply with tax laws)

• Marketing & Analytics Data → Retained for up to 2 years unless you withdraw consent earlier

• Email Correspondence → Retained for up to 1 year after last communication

C. How Data is Deleted

When data is no longer needed, we will securely delete or anonymize it.

• Digital Files → Permanently deleted from secure servers

• Paper Records (if applicable) → Shredded and disposed of securely

If you request deletion of your data, we will process your request within 30 days, except where retention is legally required.

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Correct inaccuracies in your information

• Request Deletion or restriction of your data (subject to legal exceptions)

• Withdraw Consent at any time (for marketing or non-essential tracking)

To exercise these rights, contact us at hello@man-uncharted.com. We will respond within [e.g., 30 days] as required by laws like GDPR and PIPEDA.

As expeditions occur worldwide, your data may be transferred to countries with different privacy laws. We use safeguards like standard contractual clauses to ensure protection.

Our Services are not for children under 18 without guardian consent. If we learn we've collected such data, we'll delete it.

We may update this Policy; check back regularly. Material changes will be notified via email or website.